Shipping policy

Shipping Policy


Order Processing

Orders are processed Monday through Friday, excluding holidays.

Processing time is typically 1–3 business days.
Orders are not processed or shipped on weekends.


Shipping Time

Estimated delivery time is 2–4 weeks, depending on destination and customs processing.

Delivery times are estimates and not guaranteed.


Tracking

Once your order ships, you will receive a tracking number via email.

Tracking confirmation is considered proof of shipment and delivery, in accordance with carrier, Shopify, and PayPal guidelines.


Delivered but Not Received

If tracking shows your order as delivered, responsibility transfers to the recipient.

We recommend checking:

  • With neighbors or household members

  • With your local carrier

VendoWell is not responsible for packages marked as delivered by the carrier.


Customs & Duties

Prices are listed in U.S. Dollars and exclude customs duties or import taxes.

Any customs fees or delays are the responsibility of the customer.
We are not responsible for delays caused by customs authorities.